Frequently Asked Questions (FAQ) - SafeSOLE

1. What makes SafeSOLE insoles unique?

A. SafeSOLE insoles are unique with their combination of comfort, orthopedic support and integrated location tracking. They have a specially designed slot to insert a tracker/GPS, such as an AirTag or Tile, offering an innovative and discreet security solution.

2. Are SafeSOLE insoles comfortable for daily use?

A. Our insoles are designed to provide optimal comfort throughout the day. They are made with premium materials, ensuring adequate support and a pleasant walking experience. The feel of the tracker is non-existent in our Premium model (the thickest, orthopedic-oriented), and it is negligible in our most affordable "Access" model. Indeed, if during the first minutes of walking you can feel it under your heel, this sensation will quickly fade because you will have gotten used to it. In any case, this is what we observed personally and then what was observed by the people to whom we asked to test the soles before making the decision to market them.

3. How to insert a tracker/GPS into SafeSOLE insoles?

A. SafeSOLE insoles have a discreet and secure location to insert a tracker/GPS. Simply place the device in the designated location, which is designed to hold it firmly in place without hindering walking.

4. Are SafeSOLE insoles available in different sizes?

A. Yes, our insoles are available in a wide range of sizes, from child size (25) to 46, to fit the majority of shoes and users of our insoles: children, women, men.

5. Does SafeSOLE offer different insole designs?

A. Yes, we offer two models of insoles: the Premium model, for superior comfort and quality, and the Access model, which is more affordable while still providing essential safety features.

6. How do I maintain my SafeSOLE insoles?

A. SafeSOLE insoles can be cleaned with a damp cloth and a small sponge. It is advisable to let them air dry. Avoid exposing them to extreme temperatures or excessive humidity. In particular, we advise you to avoid washing machines and dryers as this could damage the soles over time.

7. Are SafeSOLE insoles suitable for children?

A. Yes, our insoles are a great option for children, offering both comfort and a tracking feature for added peace of mind for parents.

8. Where can I buy SafeSOLE insoles?

A. SafeSOLE insoles are available for purchase directly from our website. Visit our online store to choose the model that suits you.

9. What is SafeSOLE’s return policy?

A. We offer a 30 day return policy. If you are not completely satisfied with your purchase, you may return the product to us in its original condition and packaging for a full refund.

10. How is SafeSOLE committed to sustainability and the environment?

A. At SafeSOLE, we are dedicated to reducing our environmental impact. We use sustainable materials and environmentally friendly production processes, and we are committed to continually improving our sustainability practices.